Ile de France
Gridlock refers to a traffic jam where all movement on the roadway comes to a halt. Unfortunately, the same thing can occur, metaphorically, on global teams when people from different cultures don't get along productively. When progress on a project breaks down, project leaders may feel exasperated, but they have a very important role to play.
In this webinar for PMI France, Polish and American intercultural professionals Kinga Białek and Melissa Hahn will help you understand and navigate the leadership process in cross-cultural teams. They will first present a realistic case study that illustrates the challenges of cultural complexity on modern teams. Next, they will introduce relevant research into multicultural teams by Dr. Sujin Jang and team coaching by Dr. Richard Hackman and Dr. Ruth Wageman.
Based on this research and the presenters' expertise, they will offer four suggestions for how leaders can help their team members get "unstuck" so that the project flows smoothly again and so their team is better equipped and more resilient when facing future challenges. After a short lecture, there will be time for breakout conversations so that participants can share perspectives and gain insights from each other.
Key Takeaways:
• Reframe cross-cultural misunderstanding as normal, instead of a failure where someone is to blame
• Re-imagine the team leader as an intercultural role model and facilitator, rather than someone who must have all of the answers
• Position the team leader as a more effective conduit between the team and the organization
• Identify or train "cultural brokers" within the team who can be resources and peacemakers
Speakers:
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Melissa Hahn is an American intercultural educator, trainer and author. She teaches intercultural communication to master's students in international relations and global business at American University, and is a cofacilitator of the Global Dexterity Certification. She also delivers workshops on cross-cultural communication and collaboration to global teams and institutions, and coaches expatriate executives and international students as they adapt to life in the USA. She additionally contributes articles about culture and global work at Harvard Business Review and is the coauthor of the recent book "Forging Bonds in a Global Workforce." She has a Master's in Intercultural Relations from The University of the Pacific in California and also studied at Jagiellonian University in Krakow, Poland. She lives in Los Angeles. You can find her on LinkedIn and at www.hahncultural.com.
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Kinga Białek is a cross-cultural psychologist and trainer. Since 2000, Kinga has been specialising in the implementation of cross-cultural training which aims to develop cross-cultural competence. Kinga has worked for global organisations, national and private companies, public organisations, academic institutions, non-governmental organisations and private individuals. Kinga teaches Intercultural Communication at the American Studies Centre at Warsaw University and co-facilitates a course on the Global Dexterity Certification. Kinga is co-author of the first Polish language training manual for intercultural trainers. She is also co-author of the first Polish language psychological guidebook for Polish migrants returning to Poland (re-emigrants) and co-author and managing editor of the first Polish language guidebook for teachers working in multicultural schools. Her professional portfolio can be found at https://kingabialek.com
Don't miss this opportunity to engage with global professionals, exchange perspectives, and gain practical tools for leading multicultural teams.
Registration is limited to 300 participants – save your spot now!
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